Privacy Policy

This Privacy Policy ("Policy") describes how Tuturuuu ("we," "our," or "us") collects, uses, and protects your personal information.

This Policy applies to all users of our services, including our website, applications, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Policy.

Important Age Restriction Notice: Artificial intelligence (AI) features are only available to users 18+ in age. If you are under this age limit, access to AI services and features will not be available.

We collect the following categories of information:

1. Required Information

   • Email address (mandatory for authentication and platform access)

2. Optional Information

   • Name and contact details (provided at user discretion)
   • Gender and birthday (when voluntarily provided by user)
   • Professional and employment information (when voluntarily provided by user)
   • Payment information (required only for paid plans, processed by Stripe)

3. Usage Information

   • Device and browser information
   • IP address and location data
   • Service usage patterns
   • Performance metrics

4. User-Generated Content

   • Documents and files
   • Communications
   • Feedback and preferences

We process your information for the following purposes:

1. Service Provision

   • Account management and authentication
   • Service delivery and customization
   • Technical support and maintenance

2. Service Improvement

   • Analytics and performance optimization
   • Product development and enhancement
   • Quality assurance

3. Communication

   • Service updates and notifications
   • Marketing communications (with consent)
   • Support responses

We implement comprehensive security measures to protect your information:

1. Technical Controls

   • Industry-standard encryption protocols
   • Secure data transmission (SSL/TLS)
   • Regular security assessments
   • Access control and authentication

2. Organizational Controls

   • Employee training and awareness
   • Data access policies
   • Incident response procedures
   • Regular security audits

We continuously monitor and update our security measures to protect against emerging threats.

We may share your information with:

1. Service Providers

   • Stripe (payment processing for paid plans)
   • Cloud infrastructure providers
   • Analytics services
   • Customer support platforms

2. Legal Requirements

   • Court orders and legal processes
   • Regulatory compliance
   • Law enforcement requests
   • Protection of rights and safety

Important: We do not sell your personal information to third parties.

You have the following rights regarding your personal information:

1. Access Rights

   • Review collected information
   • Request data copies
   • Verify processing activities

2. Control Rights

   • Update or correct information
   • Delete account and data
   • Opt-out of communications
   • Export data

3. Additional Rights

   • Withdraw consent
   • Lodge complaints
   • Object to processing

To exercise any of these rights, please contact our Data Protection Officer.

Our cookie usage includes:

1. Essential Cookies

   • Authentication and security
   • Service functionality
   • User preferences

2. Analytics Cookies

   • Usage patterns
   • Performance monitoring
   • Service optimization

3. Marketing Cookies (Optional)

   • Personalized content
   • Marketing effectiveness
   • User engagement

Users can modify cookie preferences through browser settings.

Our commitment to protecting minors includes:

1. Age Restrictions

   • General services are not intended for users under 13
   • Artificial intelligence (AI) features are strictly limited to users 18 years and older
   • Parental consent required for users 13-18 for non-AI features
   • Age verification measures are implemented during registration

2. Data Protection

   • Immediate deletion of identified minor data
   • Restricted processing of minor information
   • Enhanced privacy controls

3. Reporting Mechanisms

   • Dedicated channels for concerns
   • Prompt investigation procedures
   • Parental involvement protocols

If you believe we have inadvertently collected information from a minor, or if you are under 18 and have gained access to AI features, please contact us immediately.

For international data transfers:

1. Compliance Measures

   • EU-US Privacy Shield compliance
   • Standard contractual clauses
   • Data transfer agreements

2. Security Standards

   • Global data protection standards
   • Regional compliance requirements
   • Cross-border transfer safeguards

3. User Rights

   • International data access
   • Regional privacy rights
   • Transfer transparency

We ensure appropriate safeguards are in place for all international data transfers.

Payment information is handled as follows:

1. Collection Circumstances

   • Payment information is only collected when a user starts a non-trial paid plan
   • No payment information is required for free or trial accounts
   • Users are clearly notified when payment information is required

2. Third-Party Processing

   • All payment credentials are processed and stored by Stripe, our payment processor
   • We do not directly store payment card information in our systems
   • Stripe employs industry-standard security practices for payment data protection

3. Data Minimization

   • Only payment information necessary for transaction processing is collected
   • Payment history is retained for legal compliance purposes
   • Access to payment data is strictly limited

We maintain PCI DSS compliance through our partnership with Stripe for all payment processing operations.

This Privacy Policy may be updated periodically:

1. Notification Process

   • Website announcements (currently our only notification method)
   • No automated email or in-app notifications at this time

2. Version Control

   • Change documentation
   • Previous version archive
   • Effective date tracking

3. User Actions

   • Review of changes recommended
   • Continued use constitutes acceptance of updated terms
   • Opt-out options when applicable

Changes become effective immediately after posting unless otherwise specified.

For privacy-related inquiries:

Data Protection Officer
Email: privacy@tuturuuu.com
Response Time: 48 hours

For immediate assistance with privacy concerns, please use the urgent contact channels.